Saturday, April 29, 2006

CRM Training

Crew Resource Management training took up the hours between 0800 to 1600 of this beautiful hot and sunny spring Saturday. With the sky a clear blue and the tempatures high into the 20s, we spent the day locked away in a window less room going over how to behave on the flight deck of an aircraft. Infact CRM training started up about 15 years ago as Cockpit Resource Management and was built and designed to resolve cockpit conflicts and lack of communication between pilots. Which was I guess the reason behind some aircraft accidents. Today the name has changed from Cockpit Resource Management to Crew Resource Management and then too Company Reso... to accommadate the flight attendents, maintaince, ground crew, dispatch and whoever else is involved in the safe conduct of a flight.
Really, the day was not a big waste of sunshine, I did enjoy the company of my fellow employees, some good food, lot's of coffee and oh ya, there was some good things I learnt also. Basically today CRM covers Human Factors (HF), which is basically how to communicate well without offending and how to communicate in way that will not be misunderstood, in other words, communicating clearly. We also learn stuff about ourselves, what some of the mistakes that we can make and how to reconize when we might make them.
All said and done, I'm grateful to the company for offering this education to us. It gave me a lot to keep in mind that might one day save me from makeing a mistake that was preventable. It is after all, the right of any passanger on any aircraft to be able to trust there lives in the hands of the pilots, flight attendents, maintaince, ground crew, and all others that are involved in the safe completion of a flight. And I will happily receive any instruction and education to make myself a stronger link in that safety chain.

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